II. TERMS OF USE
Last updated: 16th September 2026
1. INTRODUCTION
These Terms of Use ("Terms") of Intropic Limited ("Company," "we," "us," or "our"), a company registered in England & Wales with Company Number 11656145, govern your access to and use of: (a) our websites, including the website located at https://intropic.io/ (including all of its pages, sub-pages and sub-domains), its Research Hub, and all other websites owned or operated by us (the "Website"); (b) our web and mobile applications, application programming interfaces, data feeds and other software, and the data, analytics, research and other content made available through them to business clients under paid subscription plans and trial arrangements pursuant to a Client Agreement (defined below) (the "Subscription Services"); and (c) any connector, plug-in, tool or integration through which the Subscription Services may be accessed within a third-party platform, including AI assistants and agent platforms (the "Connected Services") (together, the "Platform").
By accessing or using any part of the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Platform. The Website, including the Research Hub, is open to the public. The Subscription Services and the Connected Services are available only to individuals who are authorised by a business that has entered into a Client Agreement (defined below) with us to access the Subscription Services on that business’s behalf (each an "Authorised User", referred to in our Client Agreements as a "Subscriber User" or similar). By accessing or using the Subscription Services or the Connected Services, you confirm that you are an Authorised User. These Terms apply to anyone who accesses or uses the Platform in any way. Legitimate access to the Subscription Services and the Connected Services is restricted to Authorised Users only. Any reference to 'you' or 'your' in these Terms applies to all users, whether authorised or not, and any specific reference to 'Authorised User' shall, in respect of unauthorised users, be interpreted to impose equivalent obligations as if they were an Authorised User. These Terms tell you the rules for using our Platform. We recommend that you print a copy of these Terms for future reference.
2. RELATIONSHIP TO CLIENT AGREEMENTS
These Terms supplement, and do not replace, any Master Licence Agreement, Trial Agreement, Evaluation Agreement, Order Form, or other contractual agreement (collectively, "Client Agreement") executed between your company and us. Your Client Agreement governs the commercial relationship between your company and us, including but not limited to pricing, payment terms, warranties, indemnification obligations, and limitations of liability.
In the event of any conflict or inconsistency between these Terms and your Client Agreement, the Client Agreement shall govern and control. These Terms primarily address matters that are not governed by a Client Agreement, including use of the Website and Public Content (defined below) and your conduct as an individual user of the Platform. The commercial relationship between your business and us is governed by your Client Agreement. If you use only the Website and no Client Agreement applies to you, these Terms alone govern your use of the Website.
3. ACCESS AND ACCOUNT SECURITY
3.1. Eligibility
Access to the Subscription Services and the Connected Services is limited to Authorised Users of businesses that have entered into a valid Client Agreement with us. The Subscription Services and the Connected Services are not available to the general public. The Website may be accessed by the public, subject to these Terms. The Platform is intended for use by businesses and professional market participants in the course of their trade, business or profession, and is not intended for consumers.
3.2. Account Registration
To access the Subscription Services (including through a Connected Service), you must have a user account issued or approved by us. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. Where you access the Subscription Services through a Connected Service, you must authenticate using your own Intropic account credentials.
3.3. Account Security
As an Authorised User, you are responsible for:
a. Maintaining the confidentiality of your account credentials
b. Using two-factor authentication (2FA) as required for all account access
c. All activities that occur under your account
d. Immediately notifying us of any unauthorised use of your account or any other breach of security
e. Any connection or authorisation you grant to a Connected Service in respect of your account, which you must not share with any other person or with any automated agent that is not operated by you, and which you should revoke when it is no longer required
We reserve the right to disable any user account if we reasonably believe you have violated these Terms.
4. PLATFORM USAGE AND RESTRICTIONS
4.1. Licensed Use
Subject to these Terms and, if you are an Authorised User, the Client Agreement, we grant you a temporary, non-sublicensable, non-transferable, non-exclusive, and revocable, limited licence to access and use: (a) the Website and Public Content in accordance with these Terms (including Clause 6); and (b) if you are an Authorised User, the Subscription Services (including through any Connected Service that we make available) as set forth in the Client Agreement.
4.2. Prohibited Activities
Except to the extent expressly permitted by your Client Agreement, you shall not:
a. Conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our Platform for any purpose, including the development, training, fine-tuning or validation of Artificial Intelligence (“AI”) systems or other models;
b. Use any "robot," "bot," "spider," "scraper" or other automated device, programme, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our Platform or any data, content, information or services accessed via the same;
c. Use any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models;
d. Introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
e. Attempt to gain unauthorised access to our Platform, the server on which our Platform is stored, or any server, computer or database connected to our Platform;
f. Attack our Platform via a denial-of-service attack or a distributed denial-of-service attack;
g. Licence, sublicence, sell, resell, transfer, assign, distribute, or otherwise commercially exploit the Platform;
h. Modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform;
i. Access the Platform to build a similar or competitive product or service;
j. Copy, reproduce, distribute, republish, download, display, post, or transmit any part of the Platform except as expressly permitted;
k. Interfere with or disrupt the integrity or performance of the Platform;
l. Send or store infringing, obscene, threatening, or otherwise unlawful material;
m. Share, publish, forward or otherwise make available any data, analytics or other content obtained from the Subscription Services (including by sharing a conversation, link, screenshot, export or output from a Connected Service) with or to any person who is not an Authorised User under the same Client Agreement;
n. Use the Platform in any manner intended to circumvent or exceed any user limits, usage limits, location restrictions or access controls under a Client Agreement; and
o. Misrepresent your identity or affiliation, or access the Subscription Services or the Connected Services on behalf of any business other than the business under whose Client Agreement you are an Authorised User.
Nothing in paragraphs (a) to (c) above prevents an Authorised User from using a Connected Service that we make available, in accordance with Clause 5 and the Client Agreement. The prohibitions in paragraphs (a) to (c) apply to the Website and Public Content as well as to the Subscription Services, in each case except to the extent expressly permitted by a Client Agreement.
Breaching these provisions may violate applicable laws and could result in termination of your access to the Platform. For serious violations, we reserve the right to take appropriate legal action and, where required by law, to cooperate with relevant authorities.
5. CONNECTED SERVICES AND AI ASSISTANTS
5.1. Availability
We may make the Subscription Services available through Connected Services, for example as an app, tool or connector within an AI assistant or agent platform. Connected Services are available only to Authorised Users who authenticate with their Intropic account. Use of the Subscription Services through a Connected Service is use of the Subscription Services under, and subject to, your Client Agreement, including its limits on the number of Authorised Users, its permitted use and location restrictions, and its restrictions on the copying, distribution and onward use of data and other content. Data and other content returned to a Connected Service remain subject to the Client Agreement and to the Third Party Provider terms and direct licences referred to in Clause 9. You are responsible for ensuring that your use of any Third Party Provider content through a Connected Service is permitted under those terms and licences; we make Connected Services available as a means of access only and do not represent that any particular use of Third Party Provider content through a Connected Service is permitted.
5.2. Third-Party Platforms
The operator of the third-party platform through which a Connected Service is accessed (a "Platform Operator") is not our agent or sub-contractor and is not one of our Third Party Providers. Your use of the third-party platform is governed by the Platform Operator’s own terms and privacy policy, which you are responsible for reviewing. We do not control, and accept no responsibility for, the third-party platform, including the manner in which the Platform Operator processes, stores, transmits, summarises, transforms or displays any prompt or instruction you enter or any data or content returned to it from the Subscription Services. You should not enter confidential information or personal data into a third-party platform unless you are satisfied that the Platform Operator’s terms and your business’s own policies permit you to do so.
5.3. AI-Generated Output
Where an AI assistant or agent generates text, summaries, charts, calculations or conclusions using data or content retrieved from the Subscription Services, that output is generated by the third-party platform and not by us, and may be incomplete, inaccurate, out of date or misattributed. You should verify any such output against the data and content as displayed within the Subscription Services before relying on it.
5.4. Information We Receive
When you use a Connected Service, we receive the requests that the Connected Service makes to our systems on your behalf (for example, the service called and the parameters supplied), together with your account identifiers and related technical metadata, in the same way as for any other use of the Subscription Services. We process this information in accordance with our Privacy Policy and your Client Agreement, and may use it to provide, secure and improve the Platform and to monitor compliance with these Terms and the Client Agreement.
5.5. Changes and Withdrawal
We may modify, suspend or withdraw any Connected Service at any time, including where required by a Platform Operator or a Third Party Provider, without liability to you. You may disconnect a Connected Service from your account at any time through the settings of the relevant third-party platform. Disconnecting a Connected Service does not delete any data or content already retained by the Platform Operator, which remains subject to the Platform Operator’s terms.
6. WEBSITE, RESEARCH HUB AND PUBLIC CONTENT
6.1. Public Content
The Website, including the Research Hub, contains articles, commentary, research notes and other materials that we make available without charge ("Public Content"). Public Content is provided for general information only. It does not constitute investment, legal, tax or other professional advice, an investment recommendation, or an offer or solicitation to buy, sell or hold any financial instrument. Public Content is not personalised to you and does not take account of your objectives or financial circumstances.
6.2. Accuracy and Currency
Public Content reflects the views of its author as at the date of publication, may be based on data from Third Party Providers, and may become out of date. We are under no obligation to update Public Content and may amend or remove it at any time. Forecasts, estimates and projections in Public Content are inherently uncertain, and past performance is not a reliable indicator of future results. You rely on Public Content at your own risk.
6.3. Permitted Use of Public Content
You may view Public Content, download or print single copies of it for your own internal reference, and share links to pages on the Website, provided that you do not modify the Public Content, remove any attribution or notice, or suggest any association with or endorsement by us where none exists. You must not republish, redistribute, sell, commercially exploit or systematically extract Public Content, use it to develop, train, fine-tune or validate any AI system or model, or use it for any other purpose prohibited by Clause 4, without our prior written consent.
6.4. Research Hub Email Updates
If you sign up to receive Research Hub updates by email, you agree that we may send you periodic emails containing Public Content and related information about our products and services. You may unsubscribe at any time using the link in any such email or by contacting us at the address below. We process your email address and related information in accordance with our Privacy Policy.
6.5. Availability
We may make some Public Content available only on registration or request, and may change, restrict or withdraw the Website or any Public Content at any time without notice.
7. INTELLECTUAL PROPERTY
7.1. Our Intellectual Property
The Platform and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), are owned by us, our licensors or Third Party Providers (defined below), or other providers of such material (collectively, “Contributors”) and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
We and Contributors are the owners or the licensees of all intellectual property rights in our Platform and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
Our status (and that of any identified Contributors) as the authors of content on our Platform must always be acknowledged.
7.2. Feedback
If you provide us with any feedback or suggestions regarding the Platform ("Feedback"), you hereby grant us an irrevocable, perpetual, royalty-free right to use the Feedback in any manner we deem appropriate.
7.3. Our Trade Marks
Our trademarks and trade names are registered and protected by applicable laws. You are not permitted to use them without our prior written approval, subject to any terms in the Client Agreement.
7.4. How You May Use Material on the Platform
Subject to Clause 6 in respect of Public Content, you may only use, copy, download, print and share materials from our Platform as explicitly permitted in the Client Agreement. Any use, copying, downloading, printing or sharing not explicitly permitted in the Client Agreement or in Clause 6 is prohibited.
8. DATA PRIVACY AND SECURITY
8.1. Privacy Policy
Our Privacy Policy, available at https://app.intropic.io/privacy-policy, governs our collection, use, and disclosure of your information through the Platform. By using the Platform, you acknowledge that we will collect, use and disclose your information as described in our Privacy Policy.
8.2. Platform Security
We take reasonable precautions to keep the Platform secure, equivalent to those we use to protect our own confidential information.
We will, to the best of our ability, ensure the Platform is free from viruses and other malicious code.
We do not guarantee that our Platform will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and systems with appropriate security software when accessing the Platform.
9. THIRD-PARTY SERVICES AND CONTENT
9.1. Third-Party Content
The Platform may incorporate data, products and services from third parties ("Third Party Providers"). Your use of such Third Party Provider content is subject to any applicable Third Party Provider Licences terms, accessible at https://intropic-info.io/third-party-provider-terms and any direct licences with Third Party Providers as relevant to the particular service you are receiving on the Platform.
The Platform may also contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
9.2. App Store Provisions
If you download our mobile application from Apple's App Store or Google Play Store, you acknowledge and agree:
a. These Terms are between you and us, not with Apple or Google. We, not Apple or Google, are solely responsible for the mobile application and its content;
b. Apple and Google have no obligation to furnish maintenance or support services for our mobile application;
c. In the event of any failure of our mobile application to conform to any applicable warranty, you may notify Apple or Google, and they may refund the purchase price for the mobile application to you (if applicable);
d. Apple and Google are not responsible for addressing any claims by you or any third party relating to our mobile application, including product liability claims, regulatory compliance claims, and consumer protection claims;
e. In case of intellectual property infringement claims related to our mobile application, we, not Apple or Google, are responsible for the investigation, defense, and resolution of such claims;
f. You represent that you are not located in a country subject to government embargo or designated as "terrorist supporting" and are not on any governmental restricted parties list; and
g. Apple, Google, and their subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them.
9.3. Links To and From Our Platform
You may link to our Website home page and to Research Hub pages, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists. You must not frame the Website or any Public Content on any other site, or link to any part of the Subscription Services, without our prior written consent.
Where our Platform contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
10. WARRANTIES, LIABILITY, AND INDEMNIFICATION
If you are an Authorised User, all warranties, limitations of liability, and indemnification obligations between the business you represent and us are exclusively governed by the Client Agreement.
The Website and Public Content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we exclude all conditions, warranties, representations and other terms which might otherwise be implied by statute, common law or the law of equity in relation to the Website and Public Content, including any implied terms as to accuracy, completeness, fitness for a particular purpose and non-infringement.
The Platform and all data, analytics, research and other content made available through it (including Public Content and any output of a Connected Service) are provided for information purposes only and do not constitute financial, accounting, tax, commodity trading or legal advice, or advice regarding the future value or suitability of any particular security, commodity interest, transaction, investment or investment strategy.
To the fullest extent permitted by law, we shall not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising out of or in connection with the use of, or inability to use, the Website or Public Content, reliance on any Public Content, or reliance on any output generated by a third-party platform through a Connected Service, including any loss of profits, sales, business or revenue, business interruption, loss of anticipated savings, loss of business opportunity, goodwill or reputation, loss or corruption of data, or any indirect or consequential loss. This paragraph does not limit the liability of either party under a Client Agreement, which is governed exclusively by that Client Agreement.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited under the law of England and Wales.
11. TERM AND TERMINATION
These Terms shall remain in full force and effect while you use the Platform. However, the term of your access to and use of the Subscription Services and the Connected Services is governed by the Client Agreement.
Subject to the Client Agreement, we reserve the right to terminate or suspend an Authorised User's access to the Platform immediately, without prior notice or liability, for any violation of these Terms. We may also suspend or terminate any person’s access to the Website at any time. Upon termination, your right to use the Platform will immediately cease.
The provisions of these Terms which by their nature should survive termination shall survive termination. Termination of these Terms does not automatically terminate the Client Agreement, which will remain in effect according to its terms.
12. CHANGES TO THESE TERMS AND THE PLATFORM
We may amend these Terms from time to time. Every time you access our Platform, please check these Terms to ensure you understand the terms that apply at that time. The version of these Terms published on the Website at the time you use the Platform is the version that applies to that use.
We may update and change our Platform from time to time to reflect changes to our products, our users' needs, and our business priorities. We will try to give you reasonable notice of any major changes.
We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Platform for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
13. GOVERNING LAW AND DISPUTE RESOLUTION
Where a Client Agreement applies to you, the governing law and dispute resolution provisions of that Client Agreement apply to these Terms and to your use of the Platform. Otherwise, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with them.
14. MISCELLANEOUS
Where a Client Agreement applies to you, the Client Agreement, together with these Terms, constitutes the entire agreement between the business you represent and us regarding the Platform. In case of any conflict or inconsistency, the Client Agreement shall govern and control. Except as set out in Clause 9 (App Store Provisions) and in the Client Agreement, no person other than you and us has any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of these Terms.
No waiver by us of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms will continue in full force and effect.
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. We may assign or transfer these Terms, at our sole discretion, without restriction.
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms that is caused by events outside our reasonable control.
If you have any questions about these Terms, please contact us at:
Intropic Limited, 30 Churchill Place, London E14 5RE, United Kingdom
Last updated: 16th September 2026